Services @ APL

Library Cards

Information on getting a Library card, including the application, is available in our FAQ pages, along with details on checkout periods, renewing, overdue items, placing holds, and much more.


Online Library Catalog

InfoSoup is the online Library catalog, providing access to the collections of the public libraries in the Outagamie Waupaca Library System (OWLS) and many in the Nicolet Federated Library System.  InfoSoup can be searched from computers located throughout APL and is also accessible from anywhere at InfoSoup is created and maintained by OWLS.

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Public Access to Computers, the Internet and Wifi

XP computers with Office 2003, writable CD drives, and internet access are located on the second floor and in the children's section. A library card is required to logon, although visitors from out-of-state may request a guest pass at the Reference Desk. The Library offers Wifi service throughout the building. computer use rules | WiFi | internet use policy

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Circulation Services

Circulation services checks out materials, checks them in, shelves them, sends out notices for those materials not returned on time, collects fines, manages holds, and maintains your account.

Contact the Circulation section at 832-6179 if you: change your name, address, or phone number; lose your library card; have a question about a notice you've received; have a question regarding the holds process. See the Library FAQ if you want to know more about the library's borrowing rules. circulation policy

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Reference & Information Services

Staff at the Reference Desk provide assistance in person and via phone or email, answering all types of questions and helping you locate and use Library materials, services, and equipment.

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Reader's Advisory Services

Reference, Information, and Family Reader's Advisory desks help you find a book on a particular topic, by a favorite author, or at a certain reading level. Booklists on selected topics are available throughout the library. reader's advisory policy

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If you check InfoSoup from home and see that an item you want is Available, you may call the Library and have staff check the shelves for it. These set-aside materials can be picked up at the Circulation desk or at the Hold Shelf.

  • Non-Fiction materials call the Reference Desk (832-6173)
  • Media or Fiction materials call the Information Desk (832-6177)
  • Children's materials call the Children's Services Desk (832-6187)

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Holds / Hold Shelf

A hold may be placed by a patron or staff member to reserve a particular title that is checked out or owned by another library. Patrons may have ten titles on hold at one time. A notice will be mailed or emailed when each item is available, after which time you have seven days to pick it up. The computer system does not allow us to extend beyond the seven days. (If the item you want says it is Available at APL, call the Library for a set-aside. Putting a hold on an Available item places your request in a list with 100s of others that are printed out the next day and retrieved only then.)

Patrons may pick-up their own holds from an area just right of the circulation desk. A slip of paper with an 8-digit code sticks out of each hold item. The code is created by the first two letters of your first name, the first two letters of your last name, and the last four digits of your library card number (John Doe, library card number 21389001234567: JODO4567). These codes on each slip of paper are arranged in alphabetical order.You will need the library card used to place the hold to check out that item. For example, if your significant other placed a hold on his/her card, you can pick it up for him/her as long as you bring his/her card with you.

Many of the holds may be checked out on the self-check machines, but items in locked cases must be checked out at the circulation desk.

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Email & Text Notices

Sign up to receive notices from Appleton Public Library by email! We will send you reserve notices when an item you reserved is available for checkout, an overdue notice when an item is past due, and a courtesy notice one day before your items are due. A similar service is available via text.

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Interlibrary Loan

Books and media owned by libraries outside the OWLSnet area can often be obtained through interlibrary loan. Photocopies of periodical articles are provided via interloan for a photocopying fee. You will be notified when the requested material is in. Call the Reference desk at 832-6173 for help with Interlibrary Loan.

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Tax Forms

The IRS and WI Dept of Revenue sends select forms to APL. Between the last week of January through tax filing day in April, tax forms and instructions can be found on the main level, east of the DVDs against the wall. Get more details.

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Voter Registration

Some library staff are deputized to provide voter registration for the City of Appleton residents. Ask at the Information, Reference, or Circulation desks.

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Notary Public

Several staff members are Notaries Public. Although we cannot guarantee that one will be on duty at all times, they are often available. Please call ahead if you wish to use this free service. Contact the Reference desk at 832-6173 for more information.

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Meeting Rooms

The lower level meeting rooms can be booked up to three months in advance for public meetings. For more information, please read Booking Meeting Rooms and Rules and Regulations. If you do not want to use the online form to book a Meeting Room, you can access a printable version of the Meeting Room Booking Form. Call Library Administration at 832-6170 with any questions. For small study groups, see Study Rooms. meeting room policy children's room appropriate use policy

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Hearing Loop

In October 2010, a hearing loop for hearing aids equipped with T-coils was installed in the Lower Level Meeting Room.

What is a hearing loop?

A hearing loop system works with hearing aids by making use of the T-coil antenna built into many hearing aids.

A microphone can pick up the sound, such as a speaker’s voice. That sound is picked up by a loop of wire installed in the room which creates a magnetic field that transmits the sound directly into the hearing aid.

There is no extra equipment required for the user if they have a compatible hearing aid.

The result is an in-the-ear loudspeaker that reduces the intrusion of background noise and provides a high quality listening experience for individuals with hearing loss without having to publicly identify themselves.

How do I find out if I have the right kind of hearing aid?

If you aren’t sure contact your audiologist. Many hearing aid users don’t know they already have a T-coil or may know it as “telephone mode.” If your hearing aid is not compatible, the library has transmitters available for use during programs.

Which meeting rooms have a hearing loop system?

For the hearing loop to work, the presenters have to use the room’s microphone or sound system. The only room that has the loop installed is Meeting Room A/B/C or Meeting Room C when divided into smaller rooms.

Where can I find out more about hearing loops?

Fox Valley Hearing Loop, LLC


"Helping Those With Hearing Loss Get In The Loop" - NPR 'Talk of the Nation' Science Friday

"Hearing Aids in the Loop" - AARP Bulletin

Accessibility Services Take Center Stage with Open House at the Fox Cities P.A.C. 10/14/2010 - BroadwayWorld.Com

A Hearing Aid That Cuts Out All The Clatter - New York Times, October 23, 2011

The hearing loop installation was funded by the Federal Library Services and Technology Act, awarded to the DPI by the Federal Institute of Museum and Library Services with additional funding provided by the Outagamie Waupaca Library System.

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Study Rooms

Three rooms are available for small group use on the second floor. Two rooms fit 1-2 people, and one room fits 3 - 6 people. Available on a first-come basis, they can only be booked in advance at the Reference Desk by tutors working with the Fox Valley Literacy Coalition. For public meetings needing larger rooms, see Meeting Rooms

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Poster Display / Brochure Disbursement

Posters which advertise events presented by local nonprofit groups are displayed in the first floor hallway. Brochures produced by local nonprofit groups are distributed in literature racks on the first and second floors of the library. Posters and brochures can be dropped off for display and disbursement at the Information desk on the first floor. Contact administration at 832-6170 for questions about posters and brochures. bulletin board policy

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Teacher Packs

Teacher packs contain 20-30 age/level appropriate books gathered by the literature specialists on the children's staff as a courtesy service of the Appleton Public Library. They are a handy way to provide students and children with additional reading materials related to curriculum or just for fun.

Children's Librarians will gather packs of materials in a subject area or by a specific author. While unable to pull titles from lists you provide, a Librarian would be happy to instruct you on how to place holds on specific titles or to use one of the library's other teacher services. Call 832-6187 for further information. See the Teacher Packs page for more details on this resource.

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Walking Books

A homebound delivery service is provided by volunteers to shut-in library patrons. Contact the Volunteer Coordinator in the Administrative offices at 832-6346 to arrange for this service or to volunteer to deliver library materials.

When joining Walking Books, it will be two weeks before a patron is matched with a volunteer and officially becomes part of the program. If a patron has placed Holds on items prior to having a Walking Books account, the Holds are not transferred to the new account; rather, a family member or friend must come in with that Hold Notice or the original Library Card to pick up the items.

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