2. Using My Card and My Account


How many things may I check out?

The total number of Library items that you may have on your account at one time is 75. You may have 25 CDs, 5 video games, and 25 movies checked out to your account at any one time.

May I check out if I don’t have my card with me?

It is best (and fastest!) to use your card. We will make an exception if you show identification with your current address.

May I return materials to another Library?

Yes, your materials may be returned to the public libraries in these counties: Outagamie, Waupaca, Shawano, Door, Florence, Oneida, Marinette, Kewaunee, Menominee, Oconto, and the Oneida Reservation. Also, you can wait until the day they are due, since they will be checked in that same day at those libraries.

May I use my card at other public libraries?

Yes! You may use your card at the public libraries in these counties: Outagamie, Waupaca, Shawano, Door, Florence, Oneida, Marinette, Kewaunee, Menominee, Oconto, and the Oneida Reservation.

You cannot use our library card at Neenah, Menasha, or Oshkosh libraries because they are in the Winnefox library system while APL is part of the OWLS library system. (We just happen to be right near the border of the two systems.) You can have a library card from both systems if you are a WI resident.

How long does a Library card last?

Your card expires after three years if Appleton Public Library is your home library (versus another library in OWLS). At that time, we’ll check your address and phone number and notify you of any charges on your account. If your card is in good shape, you will keep the same card and the same number.

May others use my card?

Yes -- but remember: everything checked out on your card is your responsibility. Others may *not* use your library card number to access the internet computers.

Should I notify you if I change my address?

Yes! Please let us know whenever you change any information on your Library card application.

What if I lose my card?

Let us know right away so that we can "stop" your card to prevent others from using it. You may have one free replacement. After that, the cost is $3.

Will I be notified when my card is about to expire?

No, you will not be notified directly. However, if you access your InfoSoup account online, you will notice that it displays the expiration date in the area where your contact information is displayed.

Expiration dates are not uniform throughout the many libraries in the OWLSnet consortium, and libraries may use different lengths of time depending on circumstances. For example, when non-resident students sign up for a card, the expiration date is set for the end of the current school term.

If you find that your card is restricting you from using some online services, you may call the Library Circulation desk at 832-6179 and request a temporary extension. The new date will be set for a short time in the future, and you’ll be asked to present your card and confirm the information we have on file the next time you come in.

If your card is lost, you will need identification, be asked to fill out a new registration form, and may have to pay $3 for a replacement.

How do I get my notices by email?

Sign up here to receive email notices from Appleton Public Library. We will send you notices when an item you placed on hold is available for checkout, a courtesy notice one day before your items are due, and an overdue notice when an item is past due.

Email messages:
HOLDS: subject=Library hold availability notice; notices@apl.org

SAVED SEARCHES: sender=III Exporter; subject=New library material matching your Preferred Searches; exporter@owlsils.owls.lib.wi.us

DUE IN ONE DAY: subject=Library courtesy notice; from notices@apl.org or another library @mail.owls.lib.wi.us

OVERDUE: subject=Library Overdue Notice; from notices@apl.org or another library @mail.owls.lib.wi.us

How do I get my notices by text (Shoutbomb)?

See InfoSoup's Shoutbomb page for information and to sign up.