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    Downloadable audiobooks, music, eBooks and videos. A total of 10 items may be checked out at one time. You may encounter hold lists for some titles. Ten items placed on hold for a single account.



    CONTAINS   Audiobooks  Downloads  eBooks  Magazines  Spanish-Language    NOTED AS   Fun  Goodwill-U  Kids  

    Tips:

    • The OverDrive app is called Libby by OverDrive (Kindle users most likely need to use alternate methods to use Overdrive since Overdrive only codes for compatibility with iOS, Android, and Microsoft; see bottom of this page for details).
    • Choose your library when setting up/logging into your account
      • On a computer, use InfoSoup Libraries or Outagamie-Waupaca Libraries in the selection list to select your Library. Do not choose the Appleton Public Library in Minnesota as it will not work for you.
      • On the Libby app with a zip code search, select Wisconsin Public Library Consortium as your library. If you are using the “Choose Your Location” link, use InfoSoup Libraries in the selection list.
    • Best Practices and Examples: www.overdrive.com/apps/libby#GettingStarted

     

    Submitting a Support Ticket

    If you are having technical issues with a title not downloading properly and you are given an error message, library staff can submit a support ticket to OverDrive on your behalf. Here is the info we will need you to provide to us so we can pass it on to OverDrive.

    About OverDrive & the Libby App

    Libby App Doesn’t Work on Your Device?

    Setting Your Default Due Date Lengths

    When you first sign up for OverDrive, typically it assigns you the shortest checkout period for items (EX: one week for an audiobook or book rather than 2 or 3 weeks). You can set your preferred, default checkout durations by logging into the site (this cannot be done in the app).

    Returning Items Early

     

    Kindles

    Kindle with black and white screens (old Kindle, Kindle Paper White, etc.):

    • You cannot download the Libby app on these devices
    • You can send books to these devices when browsing via the web or via the Libby app on your phone (this only works for items that are listed as being “Kindle Book” format):
      • In your web browser:
        • check out an item that is in Kindle Book format (you can either browse Kindle Books via the top navigation bar or you can search for things and limit your search to items that are available in Kindle Book format)
        • After clicking borrow, there will be a black “Read now with Kindle” button. Click on that.
        • This will take you to Amazon and have you log into your Amazon account.
        • After logging in, you will be prompted (“deliver to”) to select the Amazon device on which you want to read the book.
        • Select your old or B&W Kindle and click “Get library book”
        • The item should show up on your Kindle device shortly. If the patron is in the building, they may haver to connect to wifi for it to show up.
      • Via the app:
        • Check out an item that is available in Kindle Book format in your Libby app
        • Navigate to your shelf
        • On the title you want to send to your Kindle, click on “Read with Kindle”
        • This will take you to Amazon and have you log into your Amazon account.
        • After logging in, you will be prompted (“deliver to”) to select the Amazon device on which you want to read the book.
        • Select your old or B&W Kindle and click “Get library book”
        • The item should show up on your Kindle device shortly. If the patron is in the building, they may have to connect to Wi-Fi for it to show up.

    Kindle Fire devices (color screens):

    • The Overdrive app used to be available on these devices; while you may still have the app installed, it is no longer supported, has mostly stopped working, and will never be updated to work on these devices.
    • Amazon does not officially support the Libby app. There is a way to get Libby onto these devices by sideloading the app through a somewhat cumbersome process that may not be preferred compared to the simple browser method: here’s where you can learn about the sideloading method: www.overdrive.com/apps/libby/kindlefire
      • Please keep in mind that since Libby is not officially supported by Amazon, the app may not work well even with the sideloading method — particularly with older Fire devices.
    • The most surefire way to access Libby on your Amazon Fire device is by accessing it via the web browser.
      • If you prefer to read the item in your Fire device’s Kindle app rather than in the web browser, you can use the directions for the B&W Kindles above and send the item to your Fire device. The item will then show up in your Kindle app.